Reviews & reputation
Reviews are the first thing customers check. Here you will read how to collect more of them, how to respond to negative reviews and why your reputation counts in Google and in AI recommendations.
3 articles · practical insights for your website
Latest articles
Get more Google reviews: a small-business checklist
Build a consistent Google review process with a direct review link, sensible timing and neutral requests. Avoid incentives and selective review gating.
· 5 min read
Updated:
Negative Google review: reply or request removal?
Received a bad Google review? Learn when you can request removal, how to write a professional response and how to rebuild your average review score.
· 6 min read
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Reviews in AI search: help your business get recommended
AI tools such as ChatGPT use reviews when recommending local businesses. Learn how a strong review profile supports your small business in AI search.
· 6 min read
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