Social media & omnichannel
Your customers are on social media and expect to reach you through chat or WhatsApp. Here you will read which channels pay off for a smaller business and how to be present everywhere without extra staff.
4 articles · practical insights for your website
Latest articles
Facebook advertising costs: a small-business budget
Plan Facebook and Instagram ad costs with a capped test budget, clear definitions and a cost-per-enquiry calculation. Examples are scenarios, not forecasts.
· 6 min read
Updated:
Omnichannel for small businesses: consistent without more staff
Omnichannel benefits small businesses too: 89% customer retention versus 33%. Learn to connect your channels consistently without hiring extra staff.
· 6 min read
Updated:
Social media: which channels work for Belgian businesses?
Facebook, Instagram, LinkedIn or TikTok? Use current Belgian figures to discover which social media channels can actually bring customers to your business.
· 7 min read
Updated:
WhatsApp Business and live chat: sell more as a small business
Customers prefer messaging: 76% choose it over calls or email. Learn how WhatsApp Business and live chat turn questions into sales without extra staff.
· 6 min read
Updated:
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